A. Absolutely! All of our metal signs are 100% produced and handcrafted right here in the USA by American Artisans! We take pride in the fact that we are an American based company, and we support our economy by providing jobs to fellow Americans! 

A.  Our metal signs are made from 16-gauge steel, and powder coated for longer durability. Our signs can be placed inside or outside, whichever you prefer. 

Currently, we only offer our metal signs in Black, Silver and Copper. We are planning to expand our color selection soon. We offer most of our designs in 12", 15", 18", 24", and 30". To see specific product dimensions, please scroll down, and click on "Dimensions," in each product page. Here you can see the specific dimensions for each product.

Please Note: Product dimensions are approximate, and they can vary slightly depending on each design and its characteristics. 

Absolutely! Our metal signs are powder coated for durability and protection against the elements.

A. Our current lead time is 5-7 business days, which does not include shipping! Our production team has 5-7 business days to process your order from the time we receive it. After it has been processed your order will be packaged and shipped via UPS, USPS or FedEx.

A. Your order will be shipped within 5-7 business days after order confirmation, and you will receive tracking information via e-mail. The tracking information will allow you to keep a close eye on your order until it arrives at its destination. 

Delivery timeframes can vary depending on your location. Currently if you choose standard shipping your order will arrive within 3-8 business days. If you want to expedite your order, we now offer Expedited Processing! With Expedited Processing your order can move ahead of the line and is shipped via FedEx 2-day shipping! Click here to read more about our Expedited Processing. If you do opt for Expedited Processing, please make sure to add it to your cart!

To read more about our shipping policy, please click here.

A. Standard shipping is free on all orders over $100. For orders under $100 standard shipping is $7.99. Please keep in mind we try our best to keep our shipping prices down as much as possible! We suggest you keep an eye out for our Free Shipping Promotions! (Usually around the holiday seasons!)

If you need to correct or change your shipping address, please contact us within 4-hours at Support@amoregift.com. We work hard to process your orders as soon as possible, and sometimes that can be within a few hours. If you realize you need to change the shipping address, please contact us immediately!

If your order has already been shipped, don't panic just yet! Use your tracking information link, to redirect your package or contact the courier for assistance.

Please Note: We cannot redirect or retrieve a package that has been successfully delivered to an incorrect address! Please make sure to double check your shipping address at check out, before submitting your order!

Please make sure to double check that you entered the correct shipping address at checkout! This includes the correct zip-code, and apartment/unit number. Please double check you confirmation e-mail as well to confirm you have entered the correct address.  If you have been a victim of stolen packages before, we highly suggest you purchase one of our package protection plans. Without one of our package protection plans, we cannot assist you with stolen or lost packages! We advise you to purchase one of our protection plans if you believe that there is a chance your package can get lost or stolen.

NOTE: Once your order leaves our facility, we are not liable for orders that are lost by the shipping carrier or orders that are stolen upon delivery. Please keep in mind that sometimes carriers do make mistakes, and some of them are short staffed during the holiday rush. This can lead to lost packages or late deliveries. We also cannot be held liable if an order does not arrive to its destination, because of an incorrect address entered by the customer!

In these cases, we have to rely on the tracking information. If you are seeking a replacement please contact your local delivery office first and open a claim. Once your claim is validated, please send your claim#, order#, name and a description of what happened to Support@amoregift.com.

Please keep in mind that sometimes carriers do make mistakes, and some of them are short staffed during the holiday rush. It could be that the carrier marked your order as delivered, but it has yet to be delivered. We also cannot be held liable if an order does not arrive to its destination, because of an incorrect address entered by the customer!

Absolutely! We are always looking for ways to improve our service, and for your peace of mind we have created two protection plans you can choose from. 

Our first plan is our Comprehensive Package Protection Plan which covers:

1. Products lost in transit

2. Products damaged in transit, and

3. Offers one replacement or repair per eligible item.

If you would like to find out more about our Comprehensive Package Protection Plan, please click here. 

 Our second plan is our Package Protection Plus Plan which covers:

1. Products lost in transit

2. Products damaged in transit

3. Powder coat defects

4. Rust damage, and

5. Offers one replacement or repair per eligible item

If you would like to find out more about our Package Protection Plus Plan, please click here. 

Whichever plan you choose please make sure to add it to your cart!

A. First off, we apologize for the inconvenience! We understand the frustration you feel when you receive the package you've been waiting for, only for you to open it and the first thing you see is a damaged product. Please keep in mind we try our best to find ways to protect our products, but sometimes damage by the carrier does occur.  In the event you receive your item, and it is damaged, or you received the wrong item. We ask that you take clear pictures of the damaged/wrong item and send them along with your name and order # to Support@amoregift.com, within 24 hours! Rest assured we will try our best to make it right!

Note: It is important you contact us within 24 hours of your delivery! 

A. Unfortunately, we do not offer International Shipping. 

We work hard to provide you with the best service possible and we want you to be happy with your purchase, but we understand sometimes that is not the case.

For custom and personalized metal signs/monograms, we do not accept returns! These items are made to order just for you and cannot be restocked! We also do not accept returns, on custom metal signs/monograms that have incorrect spelling on the customers end!

Note: Please make sure to double check your spelling and your entered date before submitting your order! Also use our preview function when entering your personalization, to view your item and to confirm that what you have entered is correct!

For non-custom metal signs/monograms, we have a 30-day return policy, which means you have 30 days after receiving your item and delivery is confirmed to request a return for non-custom items. We will deduct a 30% restocking fee and the customer will be responsible for all return shipping charges.

We do not accept returns once the 30-day window has passed!

To learn more about our refund and return policy, please click here.

In the event you wish to cancel your order please reach out to us within 4-hours of order confirmation. Our production team works hard to process your order as soon as possible, and sometimes production can start in just a few hours after order confirmation, depending on our volume.

Note: We cannot guarantee we can cancel your order after the 4-hour window, and we cannot cancel your order once production has begun!

Please contact us at Support@amoregift.com , if you wish to cancel your order.

You can reach us in three different ways:

1. You can reach us by phone at (888)694-9967, Monday - Friday from 9:00 AM to 4:00 PM CST.

Please keep in mind that we try our best to answer each and everyone of our calls, but given the high volume during the holiday rush, we ask that you please leave a voicemail if you are unable to reach us. If your calling regarding an order you have already placed, please clearly state your name, phone number, order #, and the reason for your call. Please allow atleast 24-48 hours for a return call.

2. You can also contact us by e-mail at Support@amoregift.com. If you are contacting us to check on an order, please provide your name, order# and the reason for your e-mail. Please expect an e-mail response within 24-48 hours.

3. You can fill out our contact form here, at the bottom of our contact us page.

Please don’t hesitate to contact us, we are happy to assist you!

Unfortunately, we do not accept custom orders at the moment, but we are happy to say we are expanding, and we are working hard to offer this service very soon!

Absolutely! If you are looking to purchase multiple metal signs for an event, team, business, etc. Please contact us at Support@amoregift.com. Please provide the size, quantity, and the name of the metal sign you wish to purchase. (Shipping prices can vary based on your specific order). We will contact you within 24 hours with a quote.